In a surprising turn of events during a Charlotte Hornets game, a young fan was gifted a PlayStation 5, only to have it taken away backstage moments later. The incident occurred during a holiday-themed skit involving the team’s mascot, Hugo, and a young boy who had expressed a desire for a PS5 in a letter read by the announcer.
According to the boy’s uncle, who had accompanied him to the game, the gift was unexpectedly taken away by a Hornets staff member backstage, creating an awkward situation for the family. The team later issued a statement acknowledging the mistake and apologizing for the confusion, offering the boy a PS5 and a VIP experience at a future game.
The incident was described by the team as a “skit that missed the mark” due to poor decision-making and communication. Despite the confusion, the family expressed understanding and stated that there were no hard feelings towards the team.
Following the incident, the Hornets reached out to the family and ensured that the young fan would receive the promised gift and a VIP experience. The team also reiterated their commitment to improving the guest experience at the arena and expressed gratitude for the fans’ support.
The heartwarming holiday gesture turned sour but was quickly rectified by the team, showing a commitment to making things right and providing a positive experience for their fans.
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Photo credit www.nbcconnecticut.com