Stop & Shop Recovers from Cybersecurity Challenge, Offers Free Treats to Customers
NEW HAVEN, Conn. (WTNH) — Stop & Shop has announced that its stores have fully recovered from a recent cybersecurity incident that led to significant disruptions, including bare shelves across their locations. To express gratitude to customers for their understanding during this time, the supermarket chain will be offering free coffee and sweet treats this weekend.
A spokesperson for Stop & Shop confirmed that inventory levels have returned to normal, stating, “Stop & Shop stores are stocked and largely recovered.” The representative emphasized the importance of the trust their customers place in the company to provide for their families and communities, thanking them for their patience as staff worked diligently to restock the stores ahead of the holiday season.
The cybersecurity issue notably affected truck shipments, resulting in the cancellation of pickup and delivery services. Pharmacies within the Stop & Shop locations also faced challenges due to the incident, though the company has not provided specific details regarding the nature of the cybersecurity breach.
In a gesture to reconnect with shoppers, Stop & Shop will be giving away free coffee and assorted sweet treats to customers from 10 a.m. to 3 p.m. on Friday, Saturday, and Sunday at stores throughout Connecticut, Massachusetts, and Rhode Island. This initiative aims not only to thank loyal customers but also to encourage them to continue shopping during the busy holiday period.
With shelves restocked and services back online, Stop & Shop is ready to welcome customers back and ensure a seamless shopping experience as the holidays approach.
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